{"id":1815,"date":"2024-06-26T19:34:24","date_gmt":"2024-06-26T17:34:24","guid":{"rendered":"http:\/\/andreacujar.com\/?page_id=1815"},"modified":"2025-05-29T17:42:34","modified_gmt":"2025-05-29T15:42:34","slug":"sav","status":"publish","type":"page","link":"https:\/\/andreacujar.com\/fr_fr\/sav\/","title":{"rendered":"SAV"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1815\" class=\"elementor elementor-1815\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0858646 e-flex e-con-boxed e-con e-parent\" data-id=\"0858646\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-faabb3d e-con-full e-flex e-con e-child\" data-id=\"faabb3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e8a8893 elementor-widget elementor-widget-heading\" data-id=\"6e8a8893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service Apres Vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cacfb3b e-flex e-con-boxed e-con e-parent\" data-id=\"cacfb3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cd8e2b7 e-con-full e-flex e-con e-child\" data-id=\"cd8e2b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a47bb3a elementor-widget elementor-widget-image\" data-id=\"a47bb3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-768x1024.webp\" class=\"attachment-large size-large wp-image-1002\" alt=\"Service apr\u00e8s vente\" srcset=\"https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-768x1024.webp 768w, https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-225x300.webp 225w, https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-1152x1536.webp 1152w, https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-1536x2048.webp 1536w, https:\/\/andreacujar.com\/wp-content\/uploads\/2024\/05\/Portada-scaled.webp 1920w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-930e672 e-con-full e-flex e-con e-child\" data-id=\"930e672\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bcd50f elementor-widget elementor-widget-heading\" data-id=\"8bcd50f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POLITIQUE DE RETOUR <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fec17c6 elementor-widget elementor-widget-text-editor\" data-id=\"fec17c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez 14 jours pour me notifier votre souhait de retourner votre bijou. Si celui-ci est en parfait \u00e9tat, un \u00e9change est possible dans les cas suivants :<\/p><ul><li><b>Changer l\u2019article pour un autre du m\u00eame prix ou d\u2019une valeur sup\u00e9rieure.<\/b><\/li><li><b>Un retour est \u00e9galement possible en cas de d\u00e9faut de fabrication constat\u00e9 apr\u00e8s l\u2019\u00e9tude de la pi\u00e8ce.<\/b><\/li><\/ul><p>Contactez mon service client par email : andreacujar.bijoutier@gmail.com en me laissant vos coordonn\u00e9es (nom, num\u00e9ro de t\u00e9l\u00e9phone, num\u00e9ro de commande). Je vous recontacterai.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0f13fc e-flex e-con-boxed e-con e-parent\" data-id=\"c0f13fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-146a271 e-con-full e-flex e-con e-child\" data-id=\"146a271\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4747cf2 elementor-widget elementor-widget-heading\" data-id=\"4747cf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Garantie<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83cfea6 elementor-widget elementor-widget-text-editor\" data-id=\"83cfea6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Votre bijou en argent 925 milli\u00e8mes est garanti \u00e0 vie<\/p><p>Votre bijou en laiton plaqu\u00e9 or 3 microns et argent 10 micron ont une garantie de 2 ans contre tout d\u00e9faut de fabrication.<\/p><p>Votre bijou en laiton dor\u00e9 \u00e0 l&rsquo;or fin 24 carats a un garantie de une ann\u00e9e contre tout d\u00e9faut de fabrication.<\/p><p>Votre bijou en laiton peint avec l&rsquo;\u00e9maille \u00e0 froid a une garantie d&rsquo;au moins six mois \u00e0 un an contre tout d\u00e9faut de fabrication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e77455 elementor-widget elementor-widget-heading\" data-id=\"5e77455\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Que faire si votre bijou est endommag\u00e9 ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728ee18 elementor-widget elementor-widget-text-editor\" data-id=\"728ee18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si, malgr\u00e9 toutes les pr\u00e9cautions, mon bijou se d\u00e9forme ou s\u2019endommage suite \u00e0 un choc ou un accroc, vous pouvez :<\/p><p>a. Me contacter par email \u00e0 andreacujar.bijoutier@gmail.com en me laissant vos coordonn\u00e9es (nom, num\u00e9ro de t\u00e9l\u00e9phone, num\u00e9ro de commande). Mon \u00e9quipe vous contactera pour que vous puissiez expliquer votre probl\u00e8me et nous vous offrirons une solution de r\u00e9paration adapt\u00e9e.<\/p><p>b. Si n\u00e9cessaire, le bijou sera envoy\u00e9 \u00e0 notre atelier et \u00e9valu\u00e9 par nos sp\u00e9cialistes :<\/p><ul><li>S\u2019il s\u2019agit d\u2019un d\u00e9faut de fabrication ou si nous avons un doute \u00e0 ce sujet, nous prendrons en charge la totalit\u00e9 des frais de r\u00e9paration.<\/li><li>S\u2019il s\u2019agit d\u2019un d\u00e9faut de manipulation, d\u00fb \u00e0 votre usage quotidien ou \u00e0 un petit accident, nous vous proposerons la r\u00e9paration \u00e0 un prix adapt\u00e9 pour rendre \u00e0 votre bijou son \u00e9tat d\u2019origine.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c9d684 elementor-widget elementor-widget-heading\" data-id=\"5c9d684\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Comment se d\u00e9finit le d\u00e9faut de fabrication ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8a9123 elementor-widget elementor-widget-text-editor\" data-id=\"a8a9123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un d\u00e9faut de fabrication pour moi signifie qu\u2019un bijou pr\u00e9sente un d\u00e9faut de conception qui le rend irr\u00e9m\u00e9diablement fragile ou que la fabrication n\u2019a pas \u00e9t\u00e9 correctement effectu\u00e9e. Un bijou tordu, ovale, une pierre qui saute ne sont pas des d\u00e9fauts de fabrication. Ce sont des choses qui arrivent lorsque, dans les activit\u00e9s de ma vie quotidienne, le bijou subit trop de pression et se d\u00e9forme. Cela arrive \u00e0 tout le monde. Je n\u2019oublie pas qu\u2019un bijou est un objet pr\u00e9cieux qui doit \u00eatre trait\u00e9 avec respect. La durabilit\u00e9 et la qualit\u00e9 des mat\u00e9riaux n\u2019excluent pas un peu de pr\u00e9caution.<\/p>\n<p>Je travaille artisanalement et, bien que la qualit\u00e9 de fabrication soit l\u2019un des piliers fondamentaux de ma marque, l\u2019erreur est humaine.&nbsp;<\/p><p>Je suis fier d\u2019\u00eatre totalement transparent avec mes clients. Si un d\u00e9faut de fabrication est d\u00e9tect\u00e9, mes sp\u00e9cialistes sauront le reconna\u00eetre et nous r\u00e9parerons votre bijou sans frais suppl\u00e9mentaires.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f5baf9 e-flex e-con-boxed e-con e-parent\" data-id=\"1f5baf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8ab038 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d8ab038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7caaaa e-flex e-con-boxed e-con e-parent\" data-id=\"a7caaaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c382b03 elementor-button-info elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"c382b03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/andreacujar.com\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Retour \u00e0 la page d'accueil<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d4d04b elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0d4d04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/andreacujar.com\/mes-collections\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mes collections<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Apres Vente POLITIQUE DE RETOUR Vous avez 14 jours pour me notifier votre souhait de retourner votre bijou. Si celui-ci est en parfait \u00e9tat, un \u00e9change est possible dans les cas suivants : Changer l\u2019article pour un autre du m\u00eame prix ou d\u2019une valeur sup\u00e9rieure. Un retour est \u00e9galement possible en cas de d\u00e9faut [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1002,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-1815","page","type-page","status-publish","has-post-thumbnail","hentry","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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